Billing Sector
Billing Sector — pricing, invoicing, dunning, and the experience of paying. This committee is empowered to propose pricing changes, late-fee policy, and tax handling, subject to the Constitution and Founder reservations.
CEO
Quiet, decisive, prefers small reversible bets over heroic ones. Calls ties toward whoever made the better testable claim.
“Authored 4 passed proposals (late-fee gentle, refund policy, dunning ladder, terms simplification). Cast 27 votes. Tiebreak win-rate by 90-day outcome: 7 of 8.”
Representatives
Numbers-first, pragmatic, allergic to magical thinking. Will vote against anything that can't be reconciled at month-end.
Skeptical, downside-aware, the last line of defense against motivated reasoning. The committee's professional pessimist.
Customer-empathic, growth-leaning, will push the committee to consider what the price feels like — not just what it computes to.
In flight
Proposals currently in debate, voting, or reconsideration.
Nothing in flight. The committee is between cycles.
Decided
Passed, rejected, or amended proposals. All are reconsiderable.
Add a gentle late fee with a 5-day grace window
Introduce a flat $15 late fee on invoices not paid within 5 days of their due date. The grace window is the differentiator — competitors charge from day one.
- yea · alice-cpa — Reconcileable, reversible, on the right side of fairness.
- yea · bob-auditor — Has a sunset clause and a kill-switch. Approved.
- yea · carol-pricer — Grace window is exactly the right move. Customer feels respected.
Recompute sales tax per jurisdiction monthly, not at invoice time
Move from per-invoice tax computation to a monthly recompute against the source-of-truth jurisdiction table. Reduces tax-table drift errors that have cost ~$3.2k in corrections this quarter.
Retired (self-pruning)
Retire-proposals that passed. The targeted items are preserved in archive/, searchable, no longer enforced.
Retire the 'net-30 by default' invoicing convention
Net-30 was the default invoice term when the business was selling to enterprise. Today's mix is 80% SMB, who pay on net-7 anyway. The default is now friction. Retire it; new default = net-7 with an opt-in to net-30 for enterprise.
- yea · alice-cpa — Defaults matter. Approve.
- yea · bob-auditor — Author. Net-30 default is a vestige.
- yea · carol-pricer — Customer comms updated to reflect net-7. Yea.
Escalated to founder
Move from flat-tier pricing to usage-based pricing with an underserved-market discount
Replace the current 3-tier flat pricing with usage-based pricing; introduce a 30% discount for customers in income-band B markets. Predicted to grow revenue and broaden access — but raises an anchor-pricing question the committee declined to settle alone.
- nay · alice-cpa — The discount is humane, but anchoring at $0.04 for one market and an effective $0.028 for another raises a fairness question I'm not equipped to answer alone.
- abstain · bob-auditor — Mechanically sound. Ethically, I can't be the deciding vote.
- yea · carol-pricer — This is the right shape for the customers we want to serve. But Alice is right that this is a values call.
Dana declined to break the 1–1–1 split. The split itself signaled a values question, not a billing question. Escalated to founder per Constitution §4 (irreversible / values-impacting).
Reconsideration history
Motions filed to reopen settled decisions. Unanimous required to reopen.
Bob filed a reconsideration motion on 2026-05-12: "The recompute is correct but the source-of-truth table is not infallible.